IT Support Partner Sr
We’re looking for an IT Support Partner to help us manage our platforms, provide operational support, and co-create an information security plan aligned with our remote-first model.
Lazo is building the AI-powered operating system for modern startups — automating everything founders shouldn't have to think about: finance, legal, tax, payroll, and fundraising tools, all under one roof.
We’re a lean, fast-moving team where engineers ship product that reaches real users fast. You'll work closely with founders, have massive ownership, and help shape the technical foundation of a platform used by high-growth startups across the U.S.
We're backed by AlleyCorp, AWS Startups, Google for Startups, Endeavor, and Tampa Bay Wave.
More at www.lazo.us
Responsibilities:
IT Infrastructure Management:
Set up and maintain basic IT systems (cloud storage, email servers, VPNs, Wi-Fi networks, device configurations).
Cybersecurity Oversight:
Implement security best practices (password policies, MFA, endpoint protection) and monitor for vulnerabilities.
Help Desk / Technical Support:
Provide basic support to staff for hardware, software, access issues, and general troubleshooting.
Vendor and SaaS Management:
Manage subscriptions and relationships with software providers (Google Workspace, Slack, AWS, CRM platforms, etc.).
Device and Asset Management:
Track company devices (laptops, phones, tablets) and ensure proper onboarding and offboarding procedures for employees.
Data Backup and Recovery:
Ensure critical business data is regularly backed up and easily retrievable in case of hardware failure or cyberattacks.
IT Budgeting and Procurement:
Recommend and purchase necessary hardware/software within budget constraints, with a focus on scalability.
Compliance and Risk Management:
Ensure the company meets legal and regulatory requirements (especially GDPR, CCPA, or any industry-specific rules).
Network Management:
Oversee the reliability and security of internet and intranet connections across offices and remote teams.
Strategic Technology Advising:
Advise leadership on IT roadmap decisions — when to scale, invest in new systems, and how technology can enable business growth.
Requirements:
- Solid experience with Google Workspace administration, SaaS tool support, and general troubleshooting.
- Hands-on knowledge of endpoint security, multi-factor authentication (MFA), and cybersecurity best practices.
- Agile, autonomous, and solution-oriented mindset.
- Ability to translate technical topics into simple language for non-technical users.
- Availability to work freelance, hourly, and 100% remotely.
- Advanced English required.
- AI first mindset.
Benefits.
💰 Compensation in USD.
🧑💻 #Flexible work culture - we focus on goal achievement!
📍 100% remote.
🏖️ 3 weeks of vacation.
🧑🎄 Week off between Christmas and New Year's Eve.
💆 Health benefits.
🎂 Birthday day off.
👪 Marriage leave, maternity/paternity/adoption leave.
And it gets better:
🚀 Develop in a fast-paced and challenging environment.
⭐ Be part of a highly committed team with an excellent work environment.
🌎 Work for one of the most challenging ecosystems: the United States.
Lazo, we provide peace of mind to fast-growing startups by ensuring all financial, accounting, tax, and legal needs are being met while they focus on product and traction. We provide information in a timely manner, ready to be shared with investors, ensuring the startup is always investment-ready.
- Department
- Product
- Locations
- Argentina, Venezuela
- Remote status
- Fully Remote
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